Schedule conflicts
Two appointments, one you. Let your client see a home without abandoning another commitment.
For requesting agents
Another agent at the door. Your relationship at the center.
You do not have to attend every appointment personally to provide thoughtful service. Coverage can preserve momentum while you manage work, health, and life.
Support when you need it most
Injury or illness
Take time to recover while a local agent handles the on-site appointment. Share only the personal details you choose.
Pregnancy & family needs
Find support during pregnancy, parental leave, caregiving, or a family emergency—without promising to be everywhere.
Travel or time off
Keep appointments moving while you are away, outside the area, or protecting time for yourself.
A valid concern. A thoughtful handoff.
“Will I lose my client to the other agent?”
Your client relationship matters. Our signed non-solicitation requirement adds an accountability layer, but no platform can promise that a client will never leave. Strong relationships, clear agreements, brokerage oversight, and prompt follow-up are your most practical safeguards.
Four layers of client continuity
01
Build the relationship before the handoff
Regular updates, thoughtful advice, and dependable follow-through give clients a reason to stay with you. Position coverage as part of your service, not a replacement for your relationship.
02
Review your signed buyer-brokerage agreement
Make sure your agreement and required disclosures are in place when applicable. Review its scope, term, compensation, and coverage arrangements with your broker. A signed agreement clarifies expectations; it is not a universal guarantee against losing a client.
03
Use the signed non-solicitation safeguard
Before accepting, the covering agent signs a disclosure agreeing not to solicit or attempt to represent clients introduced through the assignment, during the appointment or afterward. The signature and acceptance are recorded. Violations may lead to platform action or a report to an appropriate ethics body or licensing board; outcomes are not automatic.
04
Make the introduction and role unmistakable
Introduce the covering agent before the appointment. Explain who is facilitating the tour and who handles advice, offers, negotiations, and next steps. Confirm the legal role and required disclosures with your broker—agency duties vary by state and arrangement.
Keep the follow-up with you
Give written task instructions in the private job conversation. Share only what is needed; keep confidential negotiating strategy and unnecessary financial details out of the handoff. Ask the covering agent to send observations back to you, then personally contact your client after the tour. Favorites and brokerage networks can help you build familiar working relationships.
If a boundary is crossed
Save relevant messages and appointment details, notify your broker, and report the concern in the job or to support. Where appropriate, contact the local REALTOR® association for a member’s ethics conduct or the state licensing board for licensing concerns. Review is not an automatic sanction, refund, or legal remedy.
An introduction you can adapt
“I’ve arranged for another agent to facilitate your tour so you don’t miss this opportunity. I’ll stay your main point of contact for our work together and follow up with you afterward. I’ll introduce you before the appointment and confirm everyone’s role.”
General guidance, not legal advice. Confirm state law, brokerage policies, required buyer agreements and agency disclosures, seller permissions, and MLS/lockbox access rules. A coverage assignment is not automatically a referral or a transfer of representation.
Agents helping agents
Keep your clients moving. Keep your balance.
Create a free account to request coverage or explore paid assignments.